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Shift Manager – Carolina Concessions

Basic Job Duties:

• Supervise operations of all restaurants in accordance with established policies and procedures.

• Train and develop employees, as needed.

• Provide feedback to Owners to be used during the conducting of employee performance reviews.

• Responsible for shift activities to include workstation assignments and rotations, employee training, employee breaks, back-up for absent employees, and shift rotations.

• Coordinate shift startups, shutdowns, and changeovers.

• Schedule and conduct shift meetings.

• Responsible for maintaining quality and customer satisfaction goals, set by Owners.

• Responsible for quality control. Adjust as necessary during shifts to ensure that quality goals are maintained.

• Work with employees to act on customer feedback and resolve customer issues in a timely, friendly, and professional manner.

• Communicate with Manager and other Shift Managers about any unresolved issues, prior to leaving for the day or night.

• Always ensures a clean and safe work area.

• Complete shift paperwork, such as cash count, inventory and schedule reporting.

• Assist employees with performing the duties of their jobs during peak hours of operations or when there is an extremely high volume of customers.

• Perform other duties as assigned by Owners and Operations Manager.

To apply, please call 803-822-5906 between 10 am – 4 pm Monday – Friday, or send an email to sandrasapinc@aol.com.

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