In accordance with Title II of the Americans with Disabilities Act (ADA) of 1990 and Section 504 of the Rehabilitation Act, it is the intent of the Columbia Metropolitan Airport (CAE) to provide access to all public facilities, programs and services associated with its operation to all persons with disabilities.
Animal Relief Areas
Columbia Metropolitan has one designated Animal (Pet) Relief Area for service animals that accompany passengers. This area is located outside of baggage claim across from the COMET bus stop.
Elevators
Public use, accessible elevators are located in the terminal building, including one on each concourse for accessible aircraft boarding. Elevators are also available in the lobby, baggage claim and parking garage.
Ground Transportation
The parking deck is accessible to persons with special needs and has designated handicapped parking available. CAE provides free handicap parking to qualified parking patrons. To qualify for free parking, present a valid handicap placard and driver’s license, both of which must be issued by the same state, to the cashier at the time of exit. The licensed driver and person pictured on the handicap vehicle must be in the car at the time of exit to qualify for the free parking.
Public Restroom
All restrooms are accessible to individuals with disabilities and located throughout the terminal facility, as indicated by the International Symbol of Accessibility. Baby changing stations are available in most men’s and women’s restrooms.
Nursing Mothers
CAE has a Family Room located in the lobby that offers accommodations for nursing mothers. CAE has a MAMAVA Lactation Pod which is located on the concourse.
Security Screening
All security checkpoints at Columbia Metropolitan Airport are accessible to individuals with disabilities and medical conditions. To find out more about the Transportation Security Administration (TSA) programs that assist travelers with disabilities and medical conditions log on to: www.tsa.gov/travelers/airtravel/disabilityandmedicalneeds/tsa_cares.shtm/
Wheelchair Accessibility
Passengers may arrange for an escort and transport services with wheelchair assistance provided through their airline carrier or airline Skycaps, located at the front curb of the building. Please contact your airline, prior to your travels, to make any necessary arrangements.
CAE – ADA Grievance Policy 2019 update
Unlawful Discrimination
It is unlawful for airport operators and their lessees, tenants, concessionaires and contractors to discriminate against any person because of race, color, national origin, sex, creed, or disability in public services and employment opportunities.
Allegations of discrimination should be promptly reported to the Airport Manager or:
Federal Aviation Administration Office of Civil Rights, ACR-1
800 Independence Avenue, S.W. Washington, D.C. 20591
Federal regulations on unlawful discrimination are available for review in the Airport Manager’s Office.
Coordinator: Ms. Chappelle Broome, Director of Human Resources
Phone: 803-822-5012
Address: Columbia Metropolitan Airport Administrative Office
3250 Airport Blvd. Suite 10 West Columbia, SC 29170
Discriminacion Ilegal
Se prohibe a los operadores de aeropuertos y a sus arrendatarios, inquilinos, concesionarios y contratistas discriminar contra cualquier persona por motivo de raza, color, nacionalidad de origen, sexo, creencias religiosas, impedimento fisico o discapacidad en lo que respecta a servicios p!blicos y oportunidades de empleo. Las alegaciones de discriminación deberán ser dirigidas inmediatamente al Administrador del Aeropuerto o a:
Federal Aviation Administration Office of Civil Rights, ACR-1
800 Independence Avenue, S.W. Washington, D.C. 20591
Los reglamentos sobre discriminación ilegal están a la disposición de los interesados para su examen en la oficina del Administrador del Aeropuerto.
Coordinador: Ms. Chappelle Broome, Director of Human Resources
Teléfono: 803-822-5012
Dirección: Columbia Metropolitan Airport Administrative Office 3250 Airport Blvd. , West Columbia, SC 29170
CAE Title VI Complaint Form 2019 update
Complaint Procedures for Federally Assisted Programs and Activities
For concerns about accessibility at Columbia Metropolitan Airport, please contact the ADA Coordinator: Chappelle Broome @ c.brooome@flycae.com